This move comes amid user … If you incurred repair costs to service your Elite Series 2 controller, you’ll be issued a refund by Microsoft before October 31, 2020.". The Xbox Elite Wireless Controller Series 2 was reportedly one of the controllers that was added to that lawsuit in an amendment earlier this month, along with the original Elite Series design (thanks VGC). If you've registered your device, sign in at Device service and repair to see the device’s warranty status. So my Elite Series 2 has broken.... no surprise there it seems, Luckily it is still under warrant and I can get a replacement. They now feature four different variations of thumbsticks - a domed grippy one, a standard one, a long thumbstick, and a set of concave sticks. Add to cart. Microsoft Xbox Elite Series 2 Wireless Controller - Black *3 Year Warranty* Condition: Used. The 3 issues they've had mostly were the rubber grips falling off (mine actually haven't done that yet, but that seems almost like a guaranteed failure type of problem), the plastic bridge connecting the bumpers cracking (the biggest universal problem other than the grips), and the stick drift, which, while all controllers have it, some (like Joycon and Elite) have more problems than others. Hosted by 44 Bytes. First Prev 2 of 3 Go to page. my series 2 stopped charging or working without cord. Two year on any elite accessories. Then my Scorpio died a month later and I got a full refund on that lol. For a premium product 1 year should be the bare MINIMUM. Just the controller, no accessories. I have never had an issue with a standard controller and the 3rd party controllers are especially good. & Will Microsoft be offering Customers to purchase an extended warranty Thank you to whom it may concern . Microsoft has launched an extended warranty program for the Xbox Elite Controller Series 2. Share. Xbox Fans Have Figured Out Why, Random: TikTok User Shocks Viewers By Painting Her Boyfriend's Xbox For Valentine's Day, "I died inside when you painted the ventilation system", Xbox Is Gifting The New Red Series X Controllers For Valentine's Day, YouTuber Teases Xbox Series X Related Surprise For February 17th, Random: TikTok User Goes Viral With Halo: Reach Xbox 360 Request, News Rainbow Six: Quarantine Patch Signals A Name Change To Rainbow Six: Parasite, Deals 150+ Games Included In This Week's Xbox Sale (Feb 16-23), News DOOM Eternal - The Ancient Gods, Part Two Has Been Rated, News Ubisoft Releasing Huge Update For Assassin’s Creed Valhalla, Here's What's Included. This extension applies retroactively for Elite Series 2 controllers sold to date. If your device is out of warranty, you’ll be charged a repair fee. Size: 2-1/16". The warranty extension applies retroactively, meaning anyone who incurred repair costs for the Xbox Elite 2 controller will be issued a refund by Microsoft before October 31st. Why don't they just properly design these things? Microsoft gives the option to add an extended warranty within the first 45 days of purchase. I'd be happy to help. My current one is fine and I have another in reserve, thankfully I can use them with XSeX still. Range: 100-340 F. Type: Electric, Digital Stepper Motor. Replacement Elite Series 2 controllers ARE NOT eligible to be replaced again under the new warranty extension. One year standard on all accessories. If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller. @Menchi depends on when that was, and it may be different in the US, but early on it was 1 year despite the bumper bridge issues and the rubber peeling off and they kept telling everyone they can't fix it. Warranty information for Microsoft products by region can be found here: https://support.microsoft.com/help/4493926/warranties-extended-service-plans-and-terms-conditions-for-your-device. If you own an Xbox Elite Controller Series 2 and have been experiencing hardware problems, Microsoft has decided to offer some welcome relief. I thought we all had extended warranty. If it’s within warranty, repairs are free. Use the warranty and get a new one.
Was def worth it and a bit of steal. [source support.xbox.com, via videogameschronicle.com]. I am trying to send back my drifty elite series 2 but now it says that I have to pay 100$ for the repair! 360 controllers, though, I burned through as many of those as Joycon.... @NEStalgia Joycon, the worst joypads I've used in over 30 years of gaming..... @Menchi Ergonomically they suck, but I can appreciate a trade-off for the form factor and the essential nature of it. Might as well buy a new one. when i bought it i didnt buy it because i didnt know they were so flawed, now i sent mine to * $179.99 . Origin: Imported. Microsoft has extended the 90-day warranty on the Xbox Elite Series 2 controller to a full year from the day of purchase, which gives you more time to return your pad for a repair. She didnt get a warranty, is there way to purchase a warranty? Limit 1 per customer. It is the only reason I bought it. contact a Microsoft Store sales agentwithin 45 days of purchase. RELATED: Microsoft Keeping GameStop Alive By Sharing Digital Revenue. Free 2-3 day shipping. Here in Ireland the warranty on it is 1 year, My original Elite (series 1) got stick drift after 2 years and was out of warranty and Microsoft said there were no options to help, not even a paid option. Go. They said it could take up to 3 weeks to get it back but was back in under 2 weeks. Which, in simple terms, would mean Microsoft is offering Elite Series 2 Controller owners free repairs should they experience joystick drift with their hefty gamepad. They had a lot of reports of problems with V1. left a bad review in a follow up email and then Microsoft called me and made it right by replacing the controller for free. Posted by 5 months ago. Your controller serial number may not be recognised if you’ve never connected your controller, or if you connected for the first time within the last 48 hours. @InterceptorAlpha the blue tooth does not work on very 2 I have replaced it multiple times and still does not work. You can find the updated warranty on Microsoft's support page. See more "xbox one controller " In stock. Aside from a post which announces the warranty extension, Microsoft is yet to make an official statement regarding the lawsuit. Designed to meet the needs of today’s competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, wrap-around rubberized grip, and shorter hair trigger locks. YouTuber Teases Xbox Series X Related Surprise For Februa... Random: TikTok User Goes Viral With Halo: Reach Xbox 360 ... Xbox Is Gifting The New Red Series X Controllers For Vale... Xbox 360 Game Darksiders Is (Kind Of) Free To Claim Right... © 2021 Nlife Media, partner of Gamer Network. Edit 1: After being on the phone with Microsoft, a team member explained that this is … 1; 2; 3; Next. Gaming Forum. @NEStalgia All electronics warranty is at least 1 year here by law. Yes No Related topics (2) Still need help? If you're a proud owner of the premium Xbox Elite Wireless Controller Series 2, we've got some good news - Microsoft has extended the standard warranty on the controller from 90 days to one year. View original item. Elite Series 2 replacement warranty. Absolutely disgusting for a £160 controller. Nov 5, 2020 #101 A Grizzly Bear said: Where are you and how long did it take round trip? You can get Microsoft Complete (extended warranty) for the Series 2 Elite controller at the time of purchase either online or from a physical Microsoft Store or you can
3 turns up it has all these issues sorted. Request a call, chat online, and more. I solder, and analog sticks are easy to solder, but if you don't have soldering equipment or can't breathe in the fumes (a friend has asthma) an iFixit kit will not be enough. FYI you can get broken elite series 2 controllers off of eBay for $50-$70 without the accessories. Its ridiculous to pay 4x the cost of a normal controller and receive the same warranty (90 days) on something that may break on the 91th day due to bad design/shit qc. Aswitch. Request a call, chat online, and more. Oct 25, 2017 1,897. Does the xbox elite series 2 controller come with a warranty? I had one with stick drift. I think this is a good starting point. You can find the updated warranty on Microsoft's support page. Image used courtesy of Xbox/YouTube Screenshot Looking forward to the series 3 and would be amazing if they added it to the new design lab. Check your warranty Sign in to check the warranty status on your controller. 90 day warranty for a 180$ controller is a JOKE. 1; 2; 3; First Prev 3 of 3 Go to page. Optimized for you. The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, new interchangeable components, up to 40 hours of rechargeable battery life, and limitless customization with the Xbox Accessories app on Xbox One and Windows 10. It is only 90 days. Keep your home cool during summer and warm during winter with the Dimplex 3.5kW Cooling / 3.5kW Heating Inverter RC Split System Air Conditioner. But they really need to make them to work....at least as reliably as the $60 jobbies? This extension applies retroactively for Elite Series 2 controllers sold to date. What is this joke? Out of warranty they tried to pull this 100$ BS. If you incurred repair costs to service your Elite Series 2 controller, you’ll be issued a refund by Microsoft before October 31, 2020." Must be a US thing? As the title says! I thought we all had extended warranty. Sign in. Details about Xbox Elite Wireless Controller Series 2 Play like a pro - Elite 2 - 12M Warranty Fast and Free Delivery, UK Seller, 12 Month Warranty 4.3 average based on 56 product ratings Just the controller, no accessories. Prev. Xbox Accidentally 'Includes' Every Single Game With Game ... All Optimised For Xbox Series X|S Games Out Now, Microsoft Teases Xbox 'Enhancement News' Coming Soon. I feel bad for people who shelled out for a controller that’s almost the same cost as the console only to have issues. It was 2-3 weeks before the Xbox One X launch, so november? He also supports Walsall FC – that team in the West Midlands you've never heard of. The extension replaces the former 90-day coverage included alongside the device and retroactively applies to … "This extension applies retroactively for Elite Series 2 controllers sold to date. Street Date: November 4, 2019. As for the one with the grip issue, bought in early 2018, started peeling and falling off during lockdown, March/April 2020. Thank you for posting on the Xbox forums. hello, my elite series 2 controller warranty expires on september, can i buy the 3 year warranty still? If you incurred repair costs to service your Elite Series 2 controller, you’ll be issued a refund by Microsoft before October 31, 2020." Power A are ones i would strongly recommend to use for a more "elite type experience" at a reasonable price. Designed to meet the needs of today’s competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. Elite Series 2 replacement warranty. Price: £102.00. Microsoft is offering a free extension of the Xbox Elite Series 2 controller warranty to a full year, up from the original 90-day manufacturer’s guarantee that’s standard for consumer electronics sold in the United States. What happened? To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. Xbox Elite Controller Series 2 owners received a nice surprise today, as Microsoft announced that it’s extending the warranty on the controller. Elite I've heard the additional weight of the metal shafts wears it down faster, though that doesn't actually make sense to me. In an explanation on the official Xbox website, the company highlighted that "a small percentage" of owners had reported mechanical issues with the … I did debate on getting one but opted to pre order the new controller that comes with the Series X, glad I did because it’s now been shipped and should be here tomorrow. The decision has already been made and is in effect, which means it affects every Xbox Elite Series 2 gamepad […] "We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2. The lawsuit, first filed back in April, was recently updated to include both the Xbox Elite Controller and Xbox Elite Controller Series 2, providing a likely motive for the sudden change. What happened? Yes No. Hold on there, you need to login to post a comment... Random: Does Your Series X Look Like This? Designed to meet the needs of today’s competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. Which, in simple terms, would mean Microsoft offering Elite Series 2 Controller owners free repairs should they experience joystick drift with their hefty gamepad. Xbox Elite Controller Series 2 owners received a nice surprise today, as Microsoft announced that it’s extending the warranty on the controller. I am wondering what the warranty period is for the elite Series 2 Controller in Canada, I have seen conflicting reports of 1 year (posted here by a moderator), 90 days and 45 days. Edit: I went on to buy another Elite (series 1) because swapping the same one between Xbox One and PC was tiresome. The Elite Series 2 will still come with four configurable paddle buttons that can be removed and bound to different keys. But if that's all that's going on I'm pretty good off from the looks of it. Next Last. I had to send it off to get replaced / fixed as up on the left thumbstick stopped working. To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. left a bad review in a follow up email and then Microsoft called me and made it right by replacing the controller for free. I refused. The 90 … Close. Find in Store $179.99. Problems have been evident with these controllers through their runs and I hope when the inevitable ver. Though, at least they're modular and replaceable rather than $#@[email protected] soldered onto the board. Share: 13. Interior. The extended warranty comes as Microsoft faces a class-action lawsuit for “drifting joysticks,” with plaintiffs alleging a known hardware flaw saw controller thumbsticks develop unwanted movement over time. Search the community and support articles, https://support.microsoft.com/help/4493926/warranties-extended-service-plans-and-terms-conditions-for-your-device. If you own an Xbox Elite Controller Series 2 and have been experiencing hardware problems, Microsoft has decided to offer some welcome relief. Microsoft is offering a free extension of the Xbox Elite Series 2 controller warranty to a full year, up from the original 90-day manufacturer’s guarantee that’s standard for consumer electronics sold in the United States. As the title says! Gaming Forum . 1 But it does seem to be an issue more than for the stock controllers so there must be something to it, somehow. I'd argue that for a premium product it should be no hardship to throw in a longer guarantee. Out of warranty they tried to pull this 100$ BS. Image used courtesy of Xbox/YouTube Screenshot Microsoft have extended the Xbox Wireless Elite Series 2 controller warranty to one year, seemingly after it was added to the Xbox One Elite controller drift class-action lawsuit. To be fair I have never owned an Elite controller as my amount of time gaming doesn't justify the cost. - Microsoft Xbox Elite Series 2 Wireless Controller - Carry case - Set of 6 thumbsticks - Set of 4 paddles - Set of 2 D-pads - Thumbstick adjustment tool - Charging dock - USB Type-C cable: Weight: 345 g: Manufacturer’s guarantee: 1 year . I bought mine late 2015/early 2016 and it was unusable by the end of 2017. Stick drift on the Elite is a pain because it is soldered, even the Joycons are socketed with a ribbon cable. Additionally, Microsoft will offer refunds to all those who've had repairs to the Elite Series 2 controller made but were charged because it was outside the initial 90-day warranty period. Asked by: Saitamus. 90 day warranty for a 180$ controller is a JOKE. … To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869 . We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2. Still need help? This is what we know about the Xbox Series X and PS5 so far; Xbox Elite Controller Series 2 warranty update. Which, in simple terms, would mean Microsoft offering Elite Series 2 Controller owners free repairs should they experience joystick drift with their hefty gamepad. All across the EU it's a one year warranty on all electronics. Joycon is due to the tiny contact. Member. To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. I type in my serial 6. According to a redditor he was having issues with his elite series 2 he went back into the store to get an extended warranty on the elite 2 and its now $60 instead of $40 for 2 years. You might want to talk to Microsoft if you’ve had to get repairs for the Xbox Elite Wireless Controller Series 2 in recent months. So my Elite Series 2 has broken.... no surprise there it seems, Luckily it is still under warrant and I can get a replacement. I've had about 9 of these things and all of them have face button issues. Xbox Elite Wireless Series 2 Controller Black - Bluetooth Connectivity - Adjustable-tension Thumbsticks - Shorter Hair Trigger Locks - Wrap-around Rubberized Grip - Re-engineered Components (39) (1) Write a Review. My Xbox pad (which is the one Microsoft replaced) has since got practically no use and has no issues, but the one I keep for my PC gets heavy use for certain games and the grips have come off within the last few months. Microsoft has extended the 90-day warranty on the Xbox Elite Series 2 controller to a full year from the day of purchase, which gives you more time to return your pad for a repair. Member. Microsoft has seemingly addressed this concern, and to ensure customer satisfaction, it's now extending the Elite Series 2 warranty period from 90 … These 10+ Games Are Coming To Xbox This Week (Feb 17-19). Ended: 21 Jan, 2021, 19:05:09 GMT. Thanks for your feedback, it helps us improve the site. The Series 1 Elite sticks get beat by the Series 2 when it comes to the thumbsticks. Aside from a post that announces the warranty extension, Microsoft is yet to make an official statement regarding the lawsuit. Prev. If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. my girlfriend just bought me an elite series 2 controller. Apath. This is why I won't buy an Elite. Xbox support told me it comes with full warranty, however I double checked and the second person told me it … Let us know below. This move comes amid user … The controller connects to the tablet and the buttons work, however they act as a remote for the tablet rather than a controller for the game. You can get Microsoft Complete (extended warranty) for the Series 2 Elite controller at the time of purchase either online or from a physical Microsoft Store or you can contact a Microsoft Store sales agent within 45 days of purchase. This extension retroactively applies to all Elite 2 controllers sold. Rainbow Six: Quarantine Patch Signals A Name Change To Rainbow Six: Parasite, 150+ Games Included In This Week's Xbox Sale (Feb 16-23), DOOM Eternal - The Ancient Gods, Part Two Has Been Rated, Ubisoft Releasing Huge Update For Assassin’s Creed Valhalla, Here's What's Included, Xbox Elite Series 2 Controller Warranty Extended To One Year, someone filed a lawsuit over drifting issues on Xbox controllers. Things to keep in mind: Controller serial numbers are 14 characters long and don’t include dashes. Very happy with the service. If your Elite dies you're SOL. I refused. Fraser has an unhealthy obsession for all things related to Telltale Games' The Walking Dead series, and has an intimate knowledge of sports games on Xbox One. Why do people spend so much money on this when it constantly breaks? I have only ever had stick drift with my DS4 but i replaced it with a Nacon 3rd party controller and it was extremely good. Microsoft are selling a great product but with average build quality for top dollar. My elite series 2 works fine on my android phone (Xiaomi Mi 10 Pro), however it does not work correctly on my Samsung tablet. So I called back the day after I bought that and they sent me a full replacement (brand new box and all accessories) within 2 weeks.
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